Privacy Policy
Last Updated: May 14, 2025
This Privacy Policy describes how jim.coach ("we", "us", or "our") collects, uses, and shares your information when you use our mobile application and website (collectively, the "Service").
1. Information We Collect
We collect the following types of information:
1.1 Account Information
When you create an account, we collect your email address, name, and password. This information is necessary to create and maintain your account with us.
1.2 Profile Information
Information you provide in your user profile, such as age, height, weight, fitness goals, and fitness level. This information helps us personalize your workout experience.
1.3 Usage Data
Information about how you use the Service, including workout frequency, duration, and types of exercises performed. This helps us improve our service and provide better recommendations.
1.4 Device Information
Information about your device, including device type, operating system, and unique device identifiers. This helps us optimize our service for your specific device.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain the Service
- To personalize your workout experience
- To improve our computer vision algorithms and workout recommendations
- To communicate with you about your account and provide customer support
- To send you updates, marketing communications, and other information about our Service
- To detect, prevent, and address technical issues
- To comply with legal obligations
3. Data Processing and Storage
All video processing for workout analysis happens on your device. Your workout videos are never uploaded to our servers or stored by us. We only store anonymized analytics data and your account information on secure servers.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies who help us provide and improve our Service (for example, cloud storage providers, payment processors, and analytics services).
- Business Partners: With your consent, we may share your information with business partners who offer complementary services.
- Legal Requirements: When required by law or to protect our rights and the safety of our users.
We do not sell your personal information to third parties for marketing purposes.
5. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal information
- Rectify inaccurate or incomplete personal information
- Request deletion of your personal information
- Restrict or object to the processing of your personal information
- Data portability (receiving your data in a structured, commonly used format)
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us at privacy@jim.coach.
6. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@jim.coach.